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Filed under: Laptops

It’s pretty far behind the likes of Dell and HP in getting to the bottom of the whole defective NVIDIA GPU situation, but Apple has now finally come out and confirmed that some of its MacBook Pros are indeed affected by the problem. According to a just posted Apple support document, the specific models affected were all made between May 2007 and September 2008, and include all 15- and 17-inch models equipped with NVIDIA GeForce 8600M GT graphics processors. As with other laptops, the problem shows itself in the form of distorted or scrambled video, or a complete absence of video on the screen or external display. If your MacBook Pro falls into that lot, and the problem occurs within two years of your original purchase date, Apple says it’ll repair it free of charge, even if it’s out of warranty. It’s also issuing refunds to folks that have already paid to get their MacBook Pro repaired. Hit up the link below for the complete details.

[Via AppleInsider]

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Source: Donald Melanson

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Filed under: HDTV, Home Entertainment

We’ll be straight with you — we aren’t surprised one iota by this one. For those keeping tabs, Samsung’s slate of Blu-ray players have been plagued with issues essentially from day one, and while it has released a flurry of firmware updates over the years in an attempt to mend a variety of incompatibility issues, even its recent BD-UP5000 hybrid player is being axed early on after giving owners all sorts of fits. Apparently, one particular buyer isn’t taking things lying down, and has decided to file suit against the mega-corp alleging that it has sold “defective Blu-ray players” to consumers. According to the suit, Sammy was “fully aware of the defective nature of the player [BD-P1200, in particular] at the time of manufacture and sale,” and it also claims that the firm has “failed to provide a remedy consistent with the products’ intended and represented uses.” More specifically, the verbiage picks on the units’ inability to play back select BD titles, and while some fixes have indeed been doled out, we still get the feeling many consumers have been left dissatisfied. Needless to say, this outcome should be interesting.

[Thank, Nfinity and Prey521]

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Source: Darren Murph

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Filed under: Laptops

We’re not sure who or what is putting these XPS M1330 laptops together for Dell, but not only are they having a horrible time of it even getting the laptops out the door, but this particular man’s shipment was just a little lacking in the quality department when it arrived two weeks ahead of the estimated ship date. The $2k+ laptop looked fine at first glance, but when Pradeep popped it open and hit the power button, it immediately booted to a blank, white, flickering screen. After 10 minutes, nothing had changed, no Dell logo, Vista boot screen or anything — not only had Dell forgotten an OS, they didn’t even manage to squeeze in a system BIOS before they shipped this one. That wasn’t all that Dell screwed up on this M1330, the power button is defective, the Microsoft seal underneath the machine is partially ripped and burned, there’s a problem with a grill cover protruding, and the WiFi radio switch is so loose it almost falls off when pushed back and forth. Sure, this is just one guy’s experience with one M1330, and his mom got a similar computer — after a much longer shipment wait — that worked just fine, but we’re still thinking Dell might try and shore up quality control just a little bit before somebody manages to get something shoddier than this out the door. Dell’s giving Pradeep a new laptop, labeled “priority” in the build queue, and offered him a $50 gift certificate for his trouble.

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Source: Paul Miller

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Filed under: Gaming

In what’s probably the appropriate legal move given the situation — but what will probably not earn the company any warm fuzzies — Microsoft is asking the U.S. Central Court for Central Illinois to dismiss that wrongful death lawsuit filed by the parents of young Wade Kline, arguing that “misuse or abuse” of the family Xbox was the cause of the deadly blaze. Specifically, Redmond claims that the suit, which also names Wal-mart and and an anonymous power-supply maker, lacks merit because the Klines “knowingly, willingly, intentionally, and voluntarily exposed themselves to said danger and assumed the risk of incident, injuries, losses, and damages” — though it’s not really clear what “danger” they’re referring to. Besides looking to clear its good name, Microsoft also wants the now house-less family to cover its likely-steep legal costs, which probably won’t do much to win back the Klines as return customers. We’ll keep you posted as the case progresses.

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Source: Evan Blass

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Filed under: Desktops, Gaming

According to “sources” at AMD, the firm’s official graphics card diagnostic and validation software was recently discovered “to have a bug that failed to detect defective ATI Radeon HD 2400 and 2600 graphics cards.” The problem was actually discovered by various “channel vendors” who supposedly pointed out an error in the BIOS application process, and it was noted that Asus, MSI, and Gigabyte were all bitten by the mishap. Thankfully, the glitch can seemingly be rectified by “reapplying the BIOS,” but now some 20,000 to 30,000 units are already being shipping back in order to be mended before reaching consumers’ hands; interestingly, there’s no mention of a remedy for the “small number” of end users that may actually own one of these marred boards. Nevertheless, AMD has responded by stating that this ordeal was simply “an isolated incident,” and assured us all that “measures were taken to solve the issue as soon as it was detected.”

[Via TGDaily]

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Source: Darren Murph

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